Personal alarms in New South Wales
VitalCALL has been Australia's original monitored personal alarm provider for over 50 years, supporting older New South Wales residents to stay safely at home.
Over 1.4 million NSW residents are aged 65 or over.
NDIS registered 4050001004 · My Aged Care · DVA · Home Care Package funded
Local coverage across New South Wales
Choose your city for local install details, response coverage and funding pathways.
Sydney
Monitored personal alarms with automatic fall detection for seniors across greater Sydney — from the Northern Beaches to the Sutherland Shire.
Newcastle
24/7 Australian-monitored personal alarms for Newcastle, Lake Macquarie and the Hunter region.
Wollongong
Personal alarms and fall detection pendants across the Illawarra and South Coast.
Funding your alarm in NSW
Most VitalCALL customers pay nothing upfront thanks to government support.
- NDIS Assistive Technology (registered provider 4050001004)
- My Aged Care & Support at Home funding
- Home Care Packages (levels 1–4)
- Department of Veterans' Affairs (DVA)
VitalALERT — mobile pendant with automatic fall detection and GPS. Works anywhere in New South Wales with mobile coverage.