For organisations
Are you buying on behalf of an aged care or independent living organisation?
VitalCALL is Australia's original 24/7 Personal Emergency Response System (PERS). We help retirement villages and independent living providers give residents the security of quick voice contact with our Australian emergency response centre — and free your staff to focus on care.
Increase your organisation's efficiency
- We maintain and service all equipment (excluding intentional damage)
- Resident activation reporting helps you review and adjust care levels
- Free your care staff from responding to false activations
- Reduce the need for extra weekend and night-shift staff — our centre runs 24/7/365
- Lower the WHS risk of lone staff being onsite at the village
Emergency monitoring & nurse-call
Already have a caretaker or nurse-call system? VitalCALL can provide monitoring and response only. When a pendant is pressed our response centre receives the alarm and contacts the resident. If contact is made we ascertain the situation and dispatch help if needed. If no contact is made we call an ambulance, advise village management and notify the resident's emergency contacts.
What's included in your VitalCALL solution
- All personal emergency alarm equipment
- All equipment maintenance, including battery testing & replacement
- One personal response unit per independent living unit
- Installation, training and ongoing service
- 24-hour, 365-day Australian-based emergency response
- Optional activation pendants in common areas
- Dispatch of emergency services and family notifications
Waterproof pendants & two-way voice
Our emergency pendants are water-resistant or waterproof, so residents stay protected in the shower or bath — two of the most common places falls occur. Two-way voice gives the operator and resident a direct line during any incident.
Training for residents and staff
We provide on-site training for residents and staff so everyone feels safe, comfortable and confident with their new system from day one.
Ready when you are.
Talk to a real Australian about the right VitalCALL solution.