How it works
From the box to back-up, in four simple steps.
- Step 01
Unbox in minutes
Your VitalCall arrives ready to use — charged, configured, and labelled.
- Step 02
We set it up with you
A real person walks you through pairing, contacts and a test call.
- Step 03
Press when you need help
One firm press connects you to our Australian response centre.
- Step 04
Help arrives, family informed
We dispatch the right help and notify your loved ones automatically.
What happens when you press the button?
- 1. Your device opens an instant two-way call.
- 2. A trained Australian responder assesses the situation.
- 3. We coordinate with 000, family or a neighbour.
- 4. We stay on the line until help arrives.