24/7 professional monitoring

Safety with a single press —
wherever you are.

The VitalALERT™ Pendant connects you to trained Australian responders in seconds. Lightweight and designed for confidence when you're on‑the‑go.

ONLY $649

Includes 12 months professional monitoring.

Active senior wearing a VitalALERT pendant outdoors

Why VitalALERT

Australia's most trusted 24/7 personal emergency response since 1976.

Peace of mind while you're on the go or relaxing at home.

12 months monitoring included

24/7 response from our Australian-based centres.

Automatic fall detection

Calls for help even if you can't press the button.

Up to 1 month battery life

Long battery between charges for true peace of mind.

Lightweight & comfortable

Designed to be worn all day without fuss.

Two‑way voice communication

Speak with a responder directly through the pendant.

GPS location capability

Help finds you, wherever you are in Australia.

Indoor & outdoor use*

Use at home, in the garden, or on the move.

Pendant ownership

Own the device outright — no rental, no hidden fees.

*VitalALERT can be used indoors; however, indoor performance — particularly GPS — may be limited depending on the building and location.

How it works

Three steps between you and help.

No apps to learn. No landline needed. Just a single, reassuring button — and a real person on the other end, 24/7.

  1. 01

    Press your pendant

    A single press triggers an SOS — at home or anywhere in Australia.

  2. 02

    We answer in seconds

    Trained Australian responders speak with you through the device.

  3. 03

    Help is on the way

    We dispatch the right help — family, neighbour, or ambulance.

Australian-based emergency response centre

Monitored in Australia

A real Australian on the other end — every time.

Every VitalALERT pendant connects to our Grade A1 response centre, staffed by trained Australian operators 24 hours a day, 365 days a year. No queues, no offshoring — just a person ready to help.

  • Average response in under 30 seconds
  • Direct line to 000 and your nominated contacts
  • No hidden fees — includes 12 months SIM card usage
  • No lock‑in contract — you own the pendant

Ready when you are

Get a VitalALERT pendant — only $649.

Includes 12 months of 24/7 Australian monitoring, automatic fall detection, GPS and two‑way voice. Own the device outright with no lock‑in contracts.