24/7 professional monitoring
VitalALERT Pendant
Safety with a single press wherever you are. The VitalALERT™ Pendant connects you to trained Australian responders in seconds.
- Confidence on the go
- Living independently
- Shopping trips & walks outdoors
- Carer & family peace of mind
Australia's most trusted 24/7 personal emergency response company since 1976 offering peace of mind while you're on the go or relaxing at home.
Australia's most trusted 24/7 personal emergency response company since 1976 offering peace of mind while you're on the go or relaxing at home. The VitalALERT Pendant is lightweight, comfortable to wear and stand-alone (no base unit, no Wi-Fi, no NBN). Press the button or let automatic fall detection do it for you, and you'll speak directly with our Australian-based response operators through the pendant. Includes 12 months of professional monitoring and SIM usage no hidden fees, you own the device outright.
24/7 Emergency Response Centre
12 months professional monitoring by trained staff in our Australian-based centres, ready to respond anytime.
4G Mobile Coverage
Works across Australia, no base station needed. Includes 12 months SIM card usage.
Light & stylish
Comfortable chain or belt-clip wear options lightweight enough to wear all day.
What's included
Designed around real lives.
- 12 months 24/7 professional monitoring in Australian centres
- Automatic fall detection
- Up to 1 month battery life
- Lightweight and comfortable to wear
- Two-way voice communication
- No hidden fees includes 12 months SIM card usage
- Designed for outdoor and indoor use
- GPS location capability
- Pendant ownership yours to keep
Tech specs
- Price
- $649 incl. 12 months monitoring
- Connectivity
- 4G cellular + GPS (no base unit required)
- Battery life
- Up to 1 month between charges
- Monitoring
- 12 months included, Australian-based 24/7
- Fall detection
- Automatic
- Voice
- Two-way speakerphone
- Indoor GPS
- Works indoors, but GPS accuracy may be limited by the building
- Ownership
- Outright no contract, SIM included
Benefits
Why customers choose VitalALERT Pendant.
Real human connection
Speak directly to our Australian-based response operators through your pendant. Includes 12 months professional monitoring.
Trusted Australian brand
Over 40 years in personal emergency response systems since 1976.
No landline required
Ideal for shopping trips, walks outdoors or relaxing at home no base unit, no Wi-Fi, no NBN.
Funding pathways
Recognised by DVA, Carer Gateway and as an NDIS-registered provider talk to us about eligibility.
You own the pendant
No hidden fees and no lock-in contract. After 12 months you can continue with optional ongoing monitoring.
What customers say
Real stories, real peace of mind.
“Swift response when Mum fell we're so grateful.”
“Setup was easy and the team called to check in. Great service.”
“Clear audio and the battery lasts days. Highly recommend.”
FAQ
Frequently asked questions
Ready when you are.
Free delivery, simple setup, and a real Australian to help you get started.