For medical professionals

Are you a medical professional?

Give your patients peace of mind and independence in their own home. VitalCALL, Australia's original personal alarm system, is ideal for patients who want to live full, independent and active lives — knowing help is only the press of a button away. Patients referred by a health professional receive a 20% discount on monthly monitoring.

Are you a medical professional?

Who can you refer VitalCALL to?

Over the past four decades, VitalCALL's Personal Emergency Response System has assisted hundreds of thousands of Australians, including:

  • Seniors living independently in their own homes
  • Patients recently discharged from hospital or care
  • Carers needing some respite and support
  • People with chronic or worsening conditions
  • People living with a disability
  • Anyone who simply wants the peace of mind that help is at hand

Catering for individual needs

We offer emergency alert devices with added features for special patient needs — helping users manage chronic or complex health conditions. Ask us about our healthcare professionals referral scheme.

Help with patient falls

Healthcare professionals often recommend VitalCALL after a fall or health incident. Around 100,000 Australians over 65 are admitted to hospital because of falls each year — 74% with hip fractures and 22% with head injuries¹. The VitalCALL Pearl Standard and Pearl Advanced Pendant let patients call for help by simply pressing a button, with the Pearl Advanced able to detect a significant fall and impact automatically.

Is your patient eligible for funding?

Patients with a clinically assessed need may receive VitalCALL free of charge under DVA's Rehabilitation Appliances Program (RAP). To receive DVA funding, your patient will first need a referral from a healthcare professional and a D9199 form completed during an in-home OT assessment. Patients may also be eligible under the NDIS, CHSP (Commonwealth Home Support Program), and state schemes.

Refer a patient

Use our referral form to refer a patient and they'll receive a 20% discount on monthly monitoring. We can also send you a referrer brochure or book a group information session for your team — just get in touch.

Ready when you are.

Talk to a real Australian about the right VitalCALL solution.